Pricing
We reserve the right to change any price at which we offer our products or services and to correct any errors in pricing contained on our web site. While we fully honor all of our commitments, Shampooworld shall have no liability for any such changes and/or errors and we are not bound to fulfill orders at outdated or erroneous prices.

Global customers

will be contacted in regards to additional postage costs for the country we are sending your purchases too. Should an agreement be unable to be reached we are more than happy to refund purchase monnies minus a transaction fee of 10% to cover fees incured to us as a on-line store

Transit of goods and title

As a genuine online business, we will only send out first grade products. Should you order become lost or damaged in transit, then we cannot be held responsible for the carriers mishandling of your purchases. The cost of replacement or refund then shifts to the carrier and is the sole responsibility of the purchaser to recover any loss that may have occured from the carriers mishandling .Iit is why we recomend Express Postage which comes with insurance of goods as well as order tracking.

Out of Stock

Should products become temporarily unavailable, we will advise purchaser of the time frame required to complete the delivery. therefore your order will be held untill stock becomes available to shampooworld to complete the delivery of the order.

should goods become permanently unavailable, as a professional hair care business, we will offer similar goods based on manufacturers recomendations and price. Should the need for a refund arise buyers must understand that shampooworld is not obliged to refund any EFT charges whatsoever and buyers will also incur a fee of 10 % of the refundable amount of which will cover shampooworlds fees and charges.

Lost in transit or missing orders

As a genuine online business, we will only send out first grade products. Should you order become lost or damaged in transit, then we cannot be held responsible for the carriers mishandling of your purchases. The cost of replacement or refund then shifts to the carrier and is the sole responsibility of the purchaser to recover any loss that may have occurred from the carriers mishandling .This is why we recommend Express Platinum Postage which comes with order tracking.